WRITING task 1 general training

This is general training module writing task 1. The question is taken from Cambridge English IELTS 10 by Vanessa Jakeman and Clare McDowell. This is a formal letter writing task.

Do not forget to make a mind map to all the bullet points given, when all your ideas gathered, craft your letter.

You should spend about 20 minutes on this task.
People in your area are having problems with their internet connection.
Write a letter to the company which provides the connection. In your letter

• describe the problem
• explain how they are affecting people
• lay what the company should do to help

You do not need to write any addresses
Begin your letter like this
Dear Sir or Madam,

Write at least 150 words.